Friday, January 11, 2008

UNC Chapel Hill - Head of Public Services, North Carolina Collection

UNC Chapel Hill University Library

POSITION: Head of Public Services, North Carolina Collection

AVAILABLE: March 1, 2008


The North Carolina Collection of the University of North Carolina at Chapel Hill’s University Library seeks an energetic and resourceful individual to coordinate the Collection’s public services. The Head of Public Services has primary responsibilities for planning and directing reference services; coordinating access to and use of materials; scheduling reference desk coverage; maintaining reading room security, and overseeing stacks maintenance. The position coordinates staff responses to off-site inquiries, including interlibrary loan, correspondence, telephone, fax, and email requests. The Head of Public Services also promotes use of the Collection by assisting researchers directly at the desk, by responding to outside inquiries, and through presentations to classes, professional organizations, and other groups.

The Head of Public Services also develops reference guides for in-house use and for inclusion on the Collection’s website and assists in planning and implementing digital projects as assigned. The position directly supervises two full-time assistants, undergraduate student workers, and occasional graduate assistants. The position coordinates services and oversees cooperative projects with other library special collection departments and public service points. All librarians in the University Library are expected to be active participants in library and campus committees, professional organizations, and the greater academic community.

The North Carolina Collection is the largest and most comprehensive collection of library materials related to a single state. Its holdings include more than 250,000 books, pamphlets, government documents, newspapers, periodicals, maps, and audiovisual materials. It also holds more than 1.3 million photographs and 15,000 artifacts. The Collection is widely known for its distinguished Thomas Wolfe and Sir Walter Raleigh collections. Open seven days a week, the Collection is used by undergraduate and graduate students, University faculty and staff, scholars from other institutions, professional writers, and the general public.


Required: ALA-accredited MLS or Master’s degree in American history/studies or related discipline; employment experience in a special collections and/or archives; public service experience; supervisory experience; familiarity with North Carolina history and culture; excellent communication and writing skills.

Preferred: Two or more years of professional library/archives experience; knowledge of the history of the University of North Carolina at Chapel Hill; knowledge of online reference tools relevant to the Collection’s subject focus; experience developing electronic reference guides to promote use and access to a library/archives collection.


The University of North Carolina at Chapel Hill is the country's oldest state university. UNC-Chapel Hill has an enrollment of approximately 27,000 students, employs more than 3,100 faculty, offers 77 doctoral degrees as well as professional degrees in dentistry, medicine, pharmacy and law, and the Library collections include over 5.9 million volumes. The Library is a member of the Association of Research Libraries, the Center for Research Libraries, and SOLINET. Together with the Health Sciences and Law libraries at Chapel Hill plus the libraries at Duke University, North Carolina Central University, and North Carolina State University, the members of the Triangle Research Libraries Network (TRLN) provide services and collections to their students, faculty, and staff in support of the education, research, and service missions of the universities.

The Triangle region is one of the most desirable places to live and work in North America and offers its residents a wide array of recreational, cultural and intellectual activities. The mountains and the seashore are each less than a half-day’s drive from Chapel Hill.

The University of North Carolina is an equal opportunity employer and is strongly committed to the diversity of our faculty and staff.


This is a twelve-month academic librarian appointment; salary is commensurate with qualifications and experience. Standard state benefits of annual leave, sick leave, and State or optional retirement plan. At the University of North Carolina at Chapel Hill, librarians enjoy the benefit of academic status and are represented on the faculty council.


Review of applications will begin on February 1, 2008. Applications will be accepted until the position is filled.


Send a letter of application, a resume and the names, addresses, and telephone numbers of three professional references to:

Head of Public Services, North Carolina Collection
c/o Tiffany Allen, Personnel Librarian
The University of North Carolina at Chapel Hill
CB #3932, 213 Davis Library
Chapel Hill, NC 27514-8890

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